Meet Our Team

Our hiring philosophy: Does the candidate bring skills and experience beyond what we already possess? Your strategy in selecting a consultant should be similar. Our consultants add to your resources with academic and professional experience in business, social services, law, engineering, and the sciences.

  • Whitney Agopian

    Whitney Agopian

    Whitney has a strong background in rule and policy analysis, contract and procurement development, as well as research and writing skills. She has worked in a variety of industries including health care and the legal profession, and has five published works. She has additional experience in grant writing; working with non-profits; and program monitoring and evaluation, which she gained while serving…

  • Rhonda Brinkoeter

    Rhonda Brinkoeter

    Rhonda has over 20 years of project management experience in both the private and public sectors. Her experience includes large-scale technology project management, risk management, requirements analysis, configuration management, and management of testing and data conversion efforts. She is skilled in Quality Assurance, Independent Verification and Validation (IV&V), feasibility studies, procurement…

  • Adam Brown

    Adam Brown

    Adam’s experience includes 8 years of transportation and civil engineering with state and federal agencies, consulting, and private sector manufacturing. Specific skills include quality assurance, quality control, engineering design and leadership, technical documentation, project coordination, contract administration, risk identification and mitigation, partner and stakeholder engagement, business…

  • Lynn Cartwright

    Lynn Cartwright

    Lynn joined Public Knowledge after a 41 year career with Oregon State government. During her time with the State of Oregon, Lynn helped shape the governance and project management of information technology in Oregon Department of Transportation. She managed large IT projects and developed sound processes to ensure quality systems were delivered. She worked closely with business to bring technology…

  • Melissa Davis

    Melissa Davis

    Melissa has 12 years experience supporting the implementation and improvement of public programs at the community, city, county, and state levels. Her consulting work focuses on organizational development, including group facilitation and training, strategic planning, organizational and management assessment, change management assistance, leadership development, program evaluation and performance…

  • Ken Disbrow

    Ken Disbrow

    Ken has over 25 years of experience consulting with public sector clients in the fields of health, human services, public safety, transportation, and employment. After studying Psychology in undergraduate and graduate school he worked in both technical and management positions, including five years at one of the "big name" management consulting firms. Mr. Disbrow left this firm to co-found Public…

  • Melissa Erikson

    Melissa Erikson

    Melissa has extensive experience in both public and private healthcare, with a focus on improving efficiencies in service delivery and coordination of care through health information technology (HIT). Her background includes leading several HIT projects for states, including the procurement and Independent Verification and Validation (IV&V) of Wyoming’s Health Insurance Eligibility and Enrollment…

  • Lindsay Espenship

    Lindsay Espenship

    Lindsay currently serves as the Independent Verification and Validation (IV&V) lead for the Colorado Medicaid Management Innovation and Transformation (COMMIT) project. She is the primary IV&V point of contact for the Department, and oversees all phases of the MMIS, BIDM, and PBMS vendor contracts. She has experience leading system development life cycle projects using Waterfall, Scrum, Use…

  • Amy Ferguson

    Amy Ferguson

    Amy offers over 15 years of leadership and management expertise. During her professional experience, she has provided the means for successful business operations and results. Her wide ranging expertise includes business analysis, strategic planning for implementation to improve results, scheduling, communications, group facilitation and training, expense management, and sales. Her knowledge provides…

  • Greg Gamette

    Greg Gamette

    Greg has 14 years of consulting experience with public and private sector organizations. He has worked with numerous state agencies and large companies, helping them improve their use of information in decision-making processes. He has performed design, implementation, IV&V and other project management tasks for numerous state agencies, including Arizona, Idaho, Montana, Nevada, New Jersey, Pennsylvania…

  • Kassie Gram

    Kassie Gram

    Kassie has 16 years of project management experience and 5 years of management consulting experience with Public Knowledge. She has performed project management, system and program implementation planning, stakeholder and communication management, requirements definition, quality planning, IT Quality Assurance, IV&V and business process redesign for a wide range of projects for public and private…

  • Jerilyn Grow

    Jerilyn Grow

    Jerilyn has 10 years experience managing projects and programs in the public and non-profit sector. Her professional focus is on Quality Assurance (QA) and Independent Verification and Validation (IV&V) projects. Additional management consulting experience includes planning, alternatives analysis, procurement assistance, vendor performance and contract compliance monitoring, facilitation, training,…

  • Shannon Grzybowski

    Shannon Grzybowski

    Shannon has more than 10 years of state and local government experience in policy research and analysis, organizational improvement, project management, and performance auditing. She has deep and varied experience performing strategic planning, conducting organizational assessments, helping organizations prepare for and implement change, conducting business process improvement, and facilitating teams.…

  • Christoph Hansel

    Christoph Hansel

    Christoph has over 15 years of experience in IT and Management Consulting working for a Fortune 500 company, two highly prestigious international consulting firms, and as an independent consultant. He has extensive business analysis and project/program management skills across a wide range of industries and verticals. Christoph has extensive experience using various lifecycle methodologies for IT…

  • Alicia Chancellor Hansen

    Alicia Chancellor Hansen

    Alicia has been assisting people in managing, improving, understanding, and utilizing their data and data systems for over 10 years. Her passion for statistics and data analysis, primarily in public health and health care, combined with project and program management experience, contribute to her unique strengths in identifying productive solutions and collaborations between IT, software developers,…

  • Jill Hooper

    Jill Hooper

    Jill has more than 25 years of experience in communications and organizational change management (OCM). She has expertise in change readiness, developing and implementing effective communication strategies for internal and external audiences, and content development. This expertise is coupled with strong organizational and research skills. Jill is adept at building high-quality, respectful, and trusting…

  • Gretchen Koeck

    Gretchen Koeck

    Gretchen brings over 15 years of experience in technology consulting, process improvement, project management and program management. She has expertise in account management and eLearning curriculum design and content development. Gretchen has led large cross-company teams on process improvement projects and custom content design projects for multiple industries. She is a certified Six Sigma Black…

  • John Koreski

    John Koreski

    John joined Public Knowledge after a 32 year career with Oregon state government. During his time with the State of Oregon John helped shape the delivery of information technology in health and human services, youth and adult corrections, and statewide computing infrastructure support. He has managed large IT operations and overseen multiple large system implementations. His main focus over the years…

  • Ramona Kramer

    Ramona Kramer

    Ramona has provided professional management consulting services to health and human services agencies for more than 18 years. Ramona currently provides procurement assistance to the Colorado State Innovation Model as they strive to improve the health of Coloradans and apply value-based payment structures. Ramona has deep experience assisting clients plan, procure, and implement new systems and program…

  • Marshall Major

    Marshall Major

    Marshall is the Chief Information Officer for Public Knowledge and has been serving professional service firms technology needs since 1993, most recently as the IT Director for an Idaho law firm. With over 26 years in technology design, strategy and training, he has an extensive background in computer networking starting with Novell NetWare and extending through Windows servers, VMWare virtualization,…

  • Niki McManis

    Niki McManis

    Niki’s experience includes time working in public education and with non-profits serving low-income communities. Her background includes long term planning and curriculum design, with a focus on implementing curriculum using data benchmarks. Niki is also skilled in establishing community outreach and education projects, coupled with organizing fundraising and marketing efforts to support community…

  • Nicole McNeal

    Nicole McNeal

    Nicole has over 16 years of management consulting experience. She has performed project management, IT Quality Assurance, IV&V, healthcare program research and development, stakeholder and communication management, system and program implementation planning and business process redesign for a wide range of projects for public and private sector clients. Nicole is certified as a Project Management…

  • Jeri Melinkovich

    Jeri Melinkovich

    Jeri has a strong background in compliance, risk identification, policy analysis, analytical problem solving, and written communications. She has extensive knowledge of the Affordable Care Act (ACA), Health Insurance Portability and Accountability Act (HIPAA), and the Employee Retirement Income Security Act (ERISA). Prior to joining Public Knowledge, Jeri worked on both the regulatory and private…

  • Erica Myers

    Erica Myers

    Erica has over 7 years experience working and managing projects in the public sector. She has a strong background working with local and state governments in various departments, which include; Parks and Recreation, Community Involvement, Special Events, and Aquatics. Her extensive experience from working in the public sector has allowed her to get additional experience in program monitoring and evaluation,…

  • Stacey Obrecht

    Stacey Obrecht

    Stacey has more than 13 years of experience working within governmental agencies, educational institutions, and nonprofit organizations in business operations, strategic planning, communications and stakeholder engagement, program management, project management, rule analysis and design, policy analysis and design, quality assurance, group facilitation and training, and contract administration in…

  • Jennifer Ostlund

    Jennifer Ostlund

    Jennifer is the Chief Operating Officer for Public Knowledge and has been providing management consulting services to various clients in health and human services agencies around the nation for over 17 years. She is a Project Management Professional (PMP), as certified through the Project Management Institute (PMI), since 2005 and has extensive experience in project management, procurements of systems…

  • Amy Pearson

    Amy Pearson

    Amy has more than 14 years of experience in policy research and analysis, communications and stakeholder engagement, organizational development and project management, performance measurement, business process redesign, and management leadership coaching. Additional experience includes technical writing and editing, grant application and management, risk/audit management and mitigation, and group…

  • Jeff Pearson

    Jeff Pearson

    Jeff has 18 years of product design and project management experience with private sector organizations. He has performed stakeholder management; translated high level customer requirements into detailed project requirements; managed multi-disciplinary teams through product design through release into the marketplace; and led product quality assurance efforts using traceability matrices to ensure…

  • Chris Pierce

    Chris Pierce

    Chris has more than 10 years of experience in change management across multiple industries including healthcare, telecommunications, and energy. He has expertise in project management, procurement, contract management, audit, software, and engineering. This expertise, coupled with a passion for analytics and problem solving, makes him a skilled leader for tackling many diverse challenges. Chris’s…

  • Jim Plane

    Jim Plane

    Jim has more than 25 years of experience in the planning, development, and evaluation of large-scale health and welfare systems. Since 1999, he has been a partner at Public Knowledge with responsibility for development and delivery of consulting services to state agencies in the areas of Medicaid, CHIP, TANF, SNAP, and other publicly funded benefits programs. Prior to that he worked for two major…

  • Leanne Potratz

    Leanne Potratz

    Since 2011, Leanne has served as a quality assurance (QA) and Independent Verification and Validation (IV&V) Management Consultant for complex and large-scale technology implementations in the public health and human services sector. Her experience also includes requirements development, management, and traceability, system and user acceptance testing, and performance metrics development. Currently,…

  • Renee Propps

    Renee Propps

    Renee has over 8 years experience with program and project management and 2 years of management consulting experience. Her work in state government included oversight and management of Medicaid reimbursement and state policies for healthcare facilities. Throughout her time in the public sector, Renee was heavily involved in program and system development, federal regulations, procedure development,…

  • Kristin Sparks

    Kristin Sparks

    Kristin is the Chief Financial Officer for Public Knowledge. She has 14 years of experience in consulting to public-sector clients involved with health care programs, health care payment systems and financial payment and reporting systems. She specializes in independent verification and validation (IV&V), quality assurance, process improvement and project management coaching on system and policy…

  • Tami Springer

    Tami Springer

    Tami has a strong background in client advocacy, rule and policy analysis, contract development, risk management and research and writing. She has worked on a variety of projects at the intersection of healthcare and law, where she has served as a privacy officer, compliance officer, and general counsel. She has expertise developing and implementing effective communication strategies for internal…

  • Leah Steinle

    Leah Steinle

    Leah has more than 7 years experience helping local, state, and private entities administer public health programs and implement IT systems. Her experience with state government allows her to understand the opportunities and challenges public programs face. She has helped implement several successful technology projects, including a State Agency Model (SAM) Management Information System (MIS) which…

  • Bree Thompson

    Bree Thompson

    Bree’s experience includes time in public education and state government. She has served as facilitator for professional development and as a project planner. She has worked within the healthcare field as well as participating in the planning of an Electronic Benefits Transfer (EBT) System for Montana Women, Infants, and Children (WIC). She has also assisted in state policy revision and new software…

  • Jen Vachon

    Jen Vachon

    Jennifer has been helping public agencies and non-profit organizations address human challenges, increase effectiveness, and manage change for over 15 years. She brings a blend of organizational development and public sector management experience that enables her to quickly understand underlying issues and work with clients to develop relevant and practical solutions. Jennifer provides professional…

  • Louise Volpe

    Louise Volpe

    Louise has over 18 years combined experience as an Executive Assistant and Event Planner and Director. With a background in both corporate and non-profit associations, she has worked with several types of industry professionals and executives, from retail to trade to health care to transportation. As Business Operations Manager, Louise is responsible for running and maintaining the administrative…

  • Andy Yost

    Andy Yost

    Andrew is a licensed attorney, professional educator, and experienced leader in managing organizational change. He has expertise in developing purpose-driven mission statements, implementing new organizational structures, and evaluating project efficacy. He has worked with state dependency courts, child welfare agencies, public school systems, and the federal government to implement new initiatives…