Meet Our Team

Our hiring philosophy: Does the candidate bring skills and experience beyond what we already possess? Your strategy in selecting a consultant should be similar. Our consultants add to your resources with academic and professional experience in business, social services, law, engineering, and the sciences.

  • Whitney Agopian

    Whitney Agopian

    Whitney’s strengths are rule and policy analysis, contract and procurement development, and research and writing. She has five published works between the health care and the legal profession and experience in grant writing, non-profit work, and program monitoring and evaluation from her time as a Peace Corps Volunteer. Whitney holds a law degree from the University of Wyoming and a Bachelor of…

  • Nicole Alonzo

    Nicole Alonzo

    Nicole is passionate about communication. She thrives when meeting with others and is most satisfied when she can bring together a group of people from different backgrounds and get everyone on the same page. This has served her especially well in project management, where the technical/engineering side of an issue can appear to be at odds with the business needs of an agency. The most satisfying…

  • Rhonda Brinkoeter

    Rhonda Brinkoeter

    Rhonda has over 20 years of project management experience in both the private and public sectors. Her experience includes large-scale technology project management, risk management, requirements analysis, configuration management, and management of testing and data conversion efforts. She is skilled in Quality Assurance, Independent Verification and Validation (IV&V), feasibility studies, procurement…

  • Adam Brown

    Adam Brown

    Adam is a management consultant with over 10 years of experience in project management, quality assurance, quality control, engineering, transportation design, risk identification and mitigation, technical documentation, writing, editing, performance metrics, quality standards, software development and implementation projects, project coordination, and stakeholder engagement. Adam has developed, analyzed,…

  • Lynn Cartwright

    Lynn Cartwright

    Lynn joined Public Knowledge after a 41 year career with Oregon State government. During her time with the State of Oregon, Lynn helped shape the governance and project management of information technology in Oregon Department of Transportation. She managed large IT projects and developed sound processes to ensure quality systems were delivered. She worked closely with business to bring technology…

  • Melissa Davis

    Melissa Davis

    Melissa has 12 years experience supporting the implementation and improvement of public programs at the community, city, county, and state levels. Her consulting work focuses on organizational development, including group facilitation and training, strategic planning, organizational and management assessment, change management assistance, leadership development, program evaluation and performance…

  • Ken Disbrow

    Ken Disbrow

    Ken has over 25 years of experience consulting with public sector clients in the fields of health, human services, public safety, transportation, and employment. After studying Psychology in undergraduate and graduate school he worked in both technical and management positions, including five years at one of the "big name" management consulting firms. Mr. Disbrow left this firm to co-found Public…

  • Ally Doyle

    Ally Doyle

    Ally has more than 5 years of experience in health and human services. Her experience includes implementing federal and state level policy as well as clinical social work in health and human service settings. Ally’s strengths include needs analysis, application of relevant research, informing stakeholders of options, and presenting solutions to problems. She has practical knowledge and skills in…

  • Melissa Erikson

    Melissa Erikson

    Melissa has extensive experience in both public and private healthcare, with a focus on improving efficiencies in service delivery and coordination of care through health information technology (HIT). Her background includes leading several HIT projects for states, including the procurement and Independent Verification and Validation (IV&V) of Wyoming’s Health Insurance Eligibility and Enrollment…

  • Lindsay Espenship

    Lindsay Espenship

    Lindsay currently serves as the Independent Verification and Validation (IV&V) lead for the Colorado Medicaid Management Innovation and Transformation (COMMIT) project. She is the primary IV&V point of contact for the Department, and oversees all phases of the MMIS, BIDM, and PBMS vendor contracts. She has experience leading system development life cycle projects using Waterfall, Scrum, Use…

  • Amy Ferguson

    Amy Ferguson

    Amy offers over 18 years of leadership and management expertise. During her professional experience, she has provided the means for successful business operations and results. Her wide-ranging expertise includes business analysis, strategic planning, scheduling, group facilitation and training, expense management, organizational assessment, quality assurance, system testing, and project coordination…

  • Greg Gamette

    Greg Gamette

    Greg has 18 years of consulting experience with public and private sector organizations. He has worked with numerous state agencies and large companies, helping them improve their use of information in decision-making processes. He has performed planning, design, implementation, data analysis, independent verification & validation (IV&V), quality assurance (QA), and other project management…

  • Sibyl Govan

    Sibyl Govan

    Sibyl is both analytical and practical. She dives into complex problems, quickly digests the relevant data, and looks for the most expedient way to move forward. Her past career as a public manager, along with her MPA degree, give her a unique understanding of our government clients. Sibyl has managed projects in the telecommunications, GIS, health insurance, natural resources and Justice sectors.

  • Kassie Gram

    Kassie Gram

    Kassie has been a project manager for over 17 years. Her 7 years with Public Knowledge have been focused on providing leadership and consulting to our Health and Human Services clients supporting their needs in: project management, system and program implementation planning, stakeholder and communication management, requirements definition, quality planning, IT Quality Assurance, IV&V, and business…

  • Jenna Green

    Jenna Green

    Jenna is a passionate, results-driven healthcare professional with over 9 years experience in management, program development, data analysis, business process review, electronic health records (EHR) and process improvement. She possesses a talent for breaking down big picture goals to achievable details, developing and simplifying procedures, and finding innovative solutions to drive change within…

  • Jerilyn Grow

    Jerilyn Grow

    Jerilyn has 13 years experience managing projects and programs in the public and non-profit sector. Her professional focus for the past 10 years has been Quality Assurance (QA) and Independent Verification and Validation (IV&V) projects. Additional management consulting experience includes planning, alternatives analysis, procurement assistance, vendor performance and contract compliance monitoring,…

  • Shannon Grzybowski

    Shannon Grzybowski

    Shannon has more than 12 years of state and local government experience in policy research and analysis, organizational improvement, project management, and performance auditing. She has deep and varied experience conducting strategic planning and organizational assessments, facilitating teams, and helping organizations prepare for and implement change. Shannon has strong research skills and is…

  • Christoph Hansel

    Christoph Hansel

    Christoph has over 20 years of experience in IT and Management Consulting. He has extensive business analysis and project/program management skills across a wide range of industries and verticals. Christoph has extensive experience using various lifecycle methodologies for IT implementations. He has strong analytical skills and is fluent in English, German, and Spanish. Christoph received his Bachelor…

  • Alicia Chancellor Hansen

    Alicia Chancellor Hansen

    Alicia has been assisting people in managing, improving, understanding, and utilizing their data and data systems for over 10 years. Her passion for statistics and data analysis, primarily in public health and health care, combined with project and program management experience, contribute to her unique strengths in identifying productive solutions and collaborations between IT, software developers,…

  • Jenny Hargett

    Jenny Hargett

    Jenny has 20 years of experience in education, training, and leadership. She enjoys working with people, information, and processes to make a difference. Her experience in education includes teaching, advising, and implementing online services for college students. Jenny has also implemented and managed compliance training, and designed job aids and instruction for a variety of topics, including…

  • Jill Hooper

    Jill Hooper

    Jill has more than 25 years of experience in communications and organizational change management (OCM). She has expertise in change readiness, developing and implementing effective communication strategies for internal and external audiences, and content development. This expertise is coupled with strong organizational and research skills. Jill is adept at building high-quality, respectful, and trusting…

  • Gretchen Koeck

    Gretchen Koeck

    Gretchen brings over 15 years of experience in technology consulting, process improvement, project management and program management. She has expertise in account management and eLearning curriculum design and content development. Gretchen has led large cross-company teams on process improvement projects and custom content design projects for multiple industries. She is a certified Six Sigma Black…

  • Ramona Kramer

    Ramona Kramer

    Ramona has provided professional management consulting services to health and human services agencies for more than 18 years. Ramona currently provides procurement assistance to the Colorado State Innovation Model as they strive to improve the health of Coloradans and apply value-based payment structures. Ramona has deep experience assisting clients plan, procure, and implement new systems and program…

  • Marshall Major

    Marshall Major

    Marshall is the Chief Information Officer for Public Knowledge and has been serving professional service firms technology needs since 1993, most recently as the IT Director for an Idaho law firm. With over 26 years in technology design, strategy and training, he has an extensive background in computer networking starting with Novell NetWare and extending through Windows servers, VMWare virtualization,…

  • Niki McManis

    Niki McManis

    Niki’s experience includes time working in public education and with non-profits serving low-income communities. Her background includes long term planning and curriculum design, with a focus on implementing curriculum using data benchmarks. Niki is also skilled in establishing community outreach and education projects, coupled with organizing fundraising and marketing efforts to support community…

  • Nicole McNeal

    Nicole McNeal

    Nicole has over 16 years of management consulting experience. She has performed project management, IT Quality Assurance, IV&V, healthcare program research and development, stakeholder and communication management, system and program implementation planning and business process redesign for a wide range of projects for public and private sector clients. Nicole is certified as a Project Management…

  • Erica Myers

    Erica Myers

    Erica has over 11 years experience working and managing projects in the public sector. She has a strong background working with local and state governments in various departments, which include; Parks and Recreation, Community Involvement, Medicaid, and WIC. Her extensive experience from working in the public sector has allowed her to get additional experience in program monitoring and evaluation,…

  • Stacey Obrecht

    Stacey Obrecht

    Stacey has more than 13 years of experience working within governmental agencies, educational institutions, and nonprofit organizations in business operations, strategic planning, communications and stakeholder engagement, program management, project management, rule analysis and design, policy analysis and design, quality assurance, group facilitation and training, and contract administration in…

  • Allison Olson

    Allison Olson

    Allison offers over 13 years’ experience in child welfare, including direct service, project management, policy development and oversight, team management, program coordination, and stakeholder engagement. With a focus on change management and implementation planning, Allison has led public child welfare agencies through assessments of current practice as well as work planning to achieve systems…

  • Jennifer Ostlund

    Jennifer Ostlund

    Jennifer is the Chief Operating Officer for Public Knowledge and has been providing management consulting services to various clients in health and human services agencies around the nation for over 20 years. She is a Project Management Professional (PMP), as certified through the Project Management Institute (PMI), since 2005 and has extensive experience in project management, procurements of systems…

  • Jeff Pearson

    Jeff Pearson

    Jeff has 18 years of product design and project management experience with private sector organizations. He has performed stakeholder management; translated high level customer requirements into detailed project requirements; managed multi-disciplinary teams through product design through release into the marketplace; and led product quality assurance efforts using traceability matrices to ensure…

  • Chris Pierce

    Chris Pierce

    Chris has more than 10 years of experience in change management across multiple industries including healthcare, telecommunications, and energy. He has expertise in project management, procurement, contract management, audit, software, and engineering. This expertise, coupled with a passion for analytics and problem solving, makes him a skilled leader for tackling many diverse challenges. Chris’s…

  • Jim Plane

    Jim Plane

    Jim has more than 25 years of experience in the planning, development, and evaluation of large-scale health and welfare systems. Since 1999, he has been a partner at Public Knowledge with responsibility for development and delivery of consulting services to state agencies in the areas of Medicaid, CHIP, TANF, SNAP, and other publicly funded benefits programs. Prior to that he worked for two major…

  • Leanne Potratz

    Leanne Potratz

    Since 2011, Leanne has served as a quality assurance (QA) and Independent Verification and Validation (IV&V) Management Consultant for complex and large-scale technology implementations in the public health and human services sector. Her experience also includes requirements development, management, and traceability, system and user acceptance testing, and performance metrics development. Currently,…

  • Renee Propps

    Renee Propps

    Renee has over 11 years’ experience with program and project management in state government, including eight years of oversight and management of Medicaid reimbursement and state policies for facilities and three years at Public Knowledge, LLC. Throughout her time in the public sector, Renee was heavily involved in program and system development, and worked closely with Medicaid Management Information…

  • Ron Puent

    Ron Puent

    Ron has over 23 years of experience in the public sector and Medicaid field. He has hands-on experience managing operations programs, technical projects, large-scale system implementations, and fiscal agent business units. Ron held leadership roles on the Colorado Fiscal Agent Account from 2000 to 2017, working collaboratively with Department of Health Care Policy and Financing (DHCPF) management…

  • Joanna Robert

    Joanna Robert

    Joanna has more than 9 years’ experience providing policy research and analysis, communication and stakeholder engagement and project and program management in the public sector. She holds a Bachelor of Science in Speech Communication from Western Oregon University and an Oregon Project Management Associate (OPMA) certification from the Oregon Department of Administrative Services.

  • Kristin Sparks

    Kristin Sparks

    Kristin is the Chief Financial Officer for Public Knowledge. She has 20 years of experience in consulting to public-sector clients involved with health care programs, health care payment systems and financial payment and reporting systems. She specializes in independent verification and validation (IV&V), quality assurance, process improvement and project management coaching on system and policy…

  • Tami Springer

    Tami Springer

    Tami has over 10 years of experience in risk management, rule and policy analysis, contract compliance, client advocacy, and research and writing. She is a licensed attorney and leverages her previous legal expertise in contracts and privacy and security compliance to assist State agencies with requirements analysis, contract compliance, quality assurance, procurement, and strategic planning…

  • Leah Steinle

    Leah Steinle

    Leah has more than 7 years experience helping local, state, and private entities administer public health programs and implement IT systems. Her experience with state government allows her to understand the opportunities and challenges public programs face. She has helped implement several successful technology projects, including a State Agency Model (SAM) Management Information System (MIS) which…

  • Bree Thompson

    Bree Thompson

    Bree’s experience includes time in public education and state government. She has served as facilitator for professional development and as a project planner. She has worked within the healthcare field as well as participating in the planning of an Electronic Benefits Transfer (EBT) System for Montana Women, Infants, and Children (WIC). She has also assisted in state policy revision and new software…

  • Jen Vachon

    Jen Vachon

    Jennifer has been helping public agencies and non-profit organizations address human challenges, increase effectiveness, and manage change for over 15 years. She brings a blend of organizational development and public sector management experience that enables her to quickly understand underlying issues and work with clients to develop relevant and practical solutions. Jennifer provides professional…

  • Louise Volpe

    Louise Volpe

    Louise has over 18 years combined experience as an Executive Assistant and Event Planner and Director. With a background in both corporate and non-profit associations, she has worked with several types of industry professionals and executives, from retail to trade to health care to transportation. As Business Operations Manager, Louise is responsible for running and maintaining the administrative…

  • Andy Yost

    Andy Yost

    Andrew is a licensed attorney, professional educator, and experienced leader in managing organizational change. He has expertise in developing purpose-driven mission statements, implementing new organizational structures, and evaluating project efficacy. He has worked with state dependency courts, child welfare agencies, public school systems, and the federal government to implement new initiatives…