• We help clients monitor, manage and improve the performance of their projects, staff, and organizations.
  • We work exclusively in the public sector.
  • We have been in business for over 20 years.
  • We work primarily in Health and Human Services, though we have experience in many other public sector agencies
  • 90% of our business is repeat business for past customers.
  • We are independent and objective. We do not align ourselves with or endorse any specific vendors, methodology or technology.
  • Most of our projects are staffed with resources that live within 30 minutes of our clients (occasionally we bring in specialized expertise that may not be local).
  • We hire talented, professional people:
    • Potential staff go through a rigorous interview and hiring process. We look not only for skills (education) but also personality. We look for people who communicate and get along well with others and are sensitive in social and political situations.
    • Once hired staff are put through an intensive period of mentoring to learn how to apply their practical knowledge in a consulting situation.
    • All our resources are experienced. They are college educated and have at least 5 years practical work experience.
    • All our resources have specialized certifications, like Project Management Professional, Institute for Cultural Affairs facilitator certifications, Hogan certifications, or Six-Sigma belts to name a few.
    • All our staff are constantly learning new things through both internal and external training programs. This helps you by having consultants who are broadly versed in skills and techniques that may be brought to bear on your behalf.